William Doyle
Southco
Type: B2C | Technology: Magento 2.x and Salesforce
Location: USA
INCREASE IN SALES
WEBSITE UPTIME
INCREASE IN WEBSITE SPEED
Original Works is a reputed organization that supports, encourages, and rewards children who are involved in creative pursuits. Their goal is to develop and implement innovative, fun, and profitable fundraising ideas for community groups, schools, clubs & more.
Original Works follows a hybrid business model, and it targets B2C as well as B2B audiences. Their eCommerce website is built on Magento, and the application is powered by Salesforce. The team at Envision eCommerce helped them move to Salesforce seamlessly to optimize their business workflows and team productivity.
The team was processing orders manually, resulting in many errors and delays in order processing. We helped them configure the Salesforce app to manage orders placed via the Magento website. All orders are now coming in Salesforce from Magento via API integration, and there is no scope for errors.
Before migrating to Salesforce, the business was using the Saleslogix app, which restricted them from implementing automation as any integration was impossible. After migration to Salesforce, we helped them handle complex order creation with nested line items and even automated the entire process – from accepting orders to sending the invoice to customers.
We were able to help the team simplify the reports creation and analysis process using Conga Composer, resulting in increased team efficiency and productivity. Earlier, they used to generate reports through Apex Scripting, which was complicated to understand.
When combined with our code optimization and back-end modernization work, the Salesforce implementation for Original Works generated impressive results.
The team at Envision provided outstanding support in helping us launch our store online. They've been extremely flexible in the process, and I highly recommend their expertise and services.
Southco
Our organization has partnered with Netsmartz for the past four years to manage our Magento e-commerce platform. They have consistently proven to be a dependable and knowledgeable partner. Rajwinder’s technical expertise and outstanding customer service have been a standout part of this collaboration and a key reason for its success.
Director SkillsUSA
We've been working with Netsmartz for the past two years for Magento (Adobe Commerce) support, and their performance has been consistently outstanding. The team is professional, communicative, and reliable—always delivering on time and ensuring no detail is overlooked.
Technically, Rajwinder has done an exceptional job, ensuring smooth execution and timely resolutions. On the non-technical front as well, the collaboration has been seamless. We’re excited to continue growing this successful partnership with Anurag's team, with new projects already in discussion—ranging from Magento upgrades to B2B enhancements and global expansion..
HSAD, Leader, Digital Products
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